A. Raising benefits and reducing costs.
B. Raising benefits by more than the raise in costs.
C. Lowering benefits by less than the reduction in costs.
D. All the above can increase customer value.
A. Raising benefits and reducing costs.
B. Raising benefits by more than the raise in costs.
C. Lowering benefits by less than the reduction in costs.
D. All the above can increase customer value.