An authoritative direction for conduct is called ________.
A. Role B. Discipline C. Act D. Warning
Which of the following is not a skill?
A. Commitment B. Communication C. Motivation D. Planning
Which of the following is non verbal communication?
A. Letter B. Traffic sign C. Smile D. None of these
The objective of an appraisal is to _________.
A. Stop promotion B. Improve performance C. Reduces salary on low performance D. None of these
Which of the following contribute to effective office work?
A. Technology B. Professionalism C. Favoritism D. Working environment
What make a bad decision?
A. Listening B. Probe C. Gathering information D. Lack of relationale
Which type of chart use in time changing projects?
A. Bar B. Histogram C. Line D. None of these
In the absence of officer, his/ her letter can be opened by?
A. Assistant B. Officer replace his/her C. Next senior officer D. Guard
Which of the following is not considered while a writing a formal business letter?
A. Clarity B. Conciseness C. Curiosity D. Concreteness
The process of drafting a message is__________.
A. Revise B. Composing C. Reviewing D. Bowdlerization