Secretariat Instruction

Q11

_______ should consult his diary every morning and should submit to the officer for disposal all files required to be put up to him on that date.

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Q12

All communications shall be received in a separate section known as ______.

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Q15

Carrying Cost is the cost:

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Q16

_______ refers to the process of recruiting, training, and sustaining a high level of employee performance.

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Q17

Body language, verbal intonation, the size of an office, and the clothes that are worn are all examples of:

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Q18

Negative feedback should be directed toward:

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